A phrase we hear a lot up here, "We will swing around to see you," is shorthand for 'we will come over whenever we get to it and when we want.' We hear this phrase uttered by friends, professionals, service personnel - and we find it a little maddening! We call up to get a repair for our hot water heater (which is new, but has taken a fit) and we explain to the manager/scheduler/wife that we need the plumber to come by at certain times so he can review the situation with my husband, who works evenings. So we get a phone call, after my husband has gone to work, that the plumber was going to swing by to assess the situation - now/today! So we call the manager/scheduler/wife, since we cannot call the plumber directly (cell phone service out here is another story) about the importance of seeing this guy at a certain time frames. "He is very busy," she says " putting in new tubs in condos, etc." That is very good and speaks highly of his abilities, but just 'swing around' anytime!
It is the culture up here, more relaxed and laid back. We got used to service people giving time frames in NJ, albeit very broad time frames, which they did not always adhere to. And it explains so much - why some places are open when they want, why you cannot reach individuals, why we have a veterinarian who comes to your house ('swings around') instead of you bringing the animal in. We have been late for appointments, not often, but a few times, and nobody gets upset. Worried, but not upset. In NJ, I was late for a Doctor appointment due to traffic and my Doctor was enraged! She lectured me about how it messed up her whole appointment schedule and never asked if I was okay. I apologized profusely, reminded her of how I have waited for her, but she was still incensed.
Our previous repair guy, a young man who has recently passed away, was always punctual, or I should say, always early! If he said 8 am, he was here at 7:30 - so he caught us in our night clothes more than once! He was from NY and had moved to escape as well. He had seen the 9/11 attacks from a roof in NYC, and that event and vision wore on him. His work was a personal mission, so everything had to be perfect - he would be heartbroken to know our water heater is acting up, since he installed it. But he often remarked about how people never kept appointments up here, or just showed up. We thought it was funny - now we understand.
Some of this 'swing around' stuff is charming. Our power/telephone pole is next to our garage, 400+ feet from the road, and I never thought about it until I looked out and saw a man climbing up the side of that pole early one morning. Of course, it belongs to the power company and they have every right to examine it, but I was getting dressed at the time! We are so far out, I do not have curtains in all the windows, especially if all they face is the woods, which is the side of the house where the pole is! After getting dressed and talking to the gentleman, I am pleased that they only certify the pole every five years. So he will not be swinging around for awhile.
And yes, some of our friends 'swing around' - we don't mind that. One of our friends yells at the house when he drives up "Are you dressed yet?" Charming...
Showing posts with label plumbing. Show all posts
Showing posts with label plumbing. Show all posts
Monday, February 2, 2009
Tuesday, August 5, 2008
Experience vs. Expertise
Do It Yourself is all the rage now, between HGTV, DIY Network, PBS shows such as Hometime and This Old House. I find the information very useful, but it frightens my husband when I watch them. He is always afraid that I will get 'ideas' - and I do - but he means big ideas. Okay, I admit it, I am addicted to home improvement!
My feeling has always been that it does not hurt to try to do something as long as you have the ability and the funds to get started. I also believe the planning what to do and thinking it through before you start are even more important than 'just doing it.' How are you going to get experience unless you research how something is done and then try? We will never be experts, but we have enough knowledge to determine our limitations - sometimes.
I do pity my poor husband. He will come home from work and I will start to regale him with the information I have found out about how we can do...oh, it does not matter what. He is tired and I know whatever I told him will be quickly forgotten. But he agrees to - whatever - and then when we have the time and I bring it up, I can easily say "I told you about this the other night." I am not playing him, really, but I get excited about the project and the outcome so I tell him as soon as I see him that day. I just have to remember to tell him again in the morning!
You see, this is the influence of my father again. He taught me a lot about how to fix things, especially after my older brothers entered the armed forces and he needed help around the house. "I'm a girl" meant nothing to him, because we could not afford to hire anyone to fix stuff and if he needed someone to carry, hold, lift - and I was it! I grew to find the process of building/repairing things fascinating, which was a good thing, because I was not going to get out of it! Besides, the boys found the work fun, so there must be something to it.
I think I started as a 4 year old, holding a hammer and threatening a nail. My father probably figured it kept me busy and out of his way. Imagine. One day he was on the roof, repairing or re-shingling or whatever - and I thought I could help, so I climbed the ladder! Four years old! My father saw me standing on the roof, so he put me by the chimney, the safest place he could find, and yelled at me not to move until he could get me down. As he went over to the other side of the roof to secure his tools, etc., I saw my mother coming outside to hang clothes. "Hi, Mom," I shouted down to her. I did not know my mother knew those words! My father brought me down, but boy, did she curse him out for having me up there. (I learned later that my mother had a deathly fear of heights.) I kept saying I was only trying to help.
So home improvement means we do the improving, hands on, all that stuff. With limits, like certain electrical, heavy stuff like heaters, some plumbing. Over-our-head means that a project takes longer than one day. My Poor Husband!
My feeling has always been that it does not hurt to try to do something as long as you have the ability and the funds to get started. I also believe the planning what to do and thinking it through before you start are even more important than 'just doing it.' How are you going to get experience unless you research how something is done and then try? We will never be experts, but we have enough knowledge to determine our limitations - sometimes.
I do pity my poor husband. He will come home from work and I will start to regale him with the information I have found out about how we can do...oh, it does not matter what. He is tired and I know whatever I told him will be quickly forgotten. But he agrees to - whatever - and then when we have the time and I bring it up, I can easily say "I told you about this the other night." I am not playing him, really, but I get excited about the project and the outcome so I tell him as soon as I see him that day. I just have to remember to tell him again in the morning!
You see, this is the influence of my father again. He taught me a lot about how to fix things, especially after my older brothers entered the armed forces and he needed help around the house. "I'm a girl" meant nothing to him, because we could not afford to hire anyone to fix stuff and if he needed someone to carry, hold, lift - and I was it! I grew to find the process of building/repairing things fascinating, which was a good thing, because I was not going to get out of it! Besides, the boys found the work fun, so there must be something to it.
I think I started as a 4 year old, holding a hammer and threatening a nail. My father probably figured it kept me busy and out of his way. Imagine. One day he was on the roof, repairing or re-shingling or whatever - and I thought I could help, so I climbed the ladder! Four years old! My father saw me standing on the roof, so he put me by the chimney, the safest place he could find, and yelled at me not to move until he could get me down. As he went over to the other side of the roof to secure his tools, etc., I saw my mother coming outside to hang clothes. "Hi, Mom," I shouted down to her. I did not know my mother knew those words! My father brought me down, but boy, did she curse him out for having me up there. (I learned later that my mother had a deathly fear of heights.) I kept saying I was only trying to help.
So home improvement means we do the improving, hands on, all that stuff. With limits, like certain electrical, heavy stuff like heaters, some plumbing. Over-our-head means that a project takes longer than one day. My Poor Husband!
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